Privacy Policy

Last updated: September 2026

At CH2GE, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how CH2GE (“CH2GE”, “we”, “us” or “our”) collects, uses, stores and protects personal information when you visit ch2ge.com, contact us, request our services or interact with our website.

By using our website, you acknowledge the practices described in this Privacy Policy.

1. Who We Are

CH2GE is a Georgia-based real estate company providing property investment, acquisition, renovation, rental and property management services. We also assist international clients considering relocation, second-home ownership and retirement in Georgia.

For questions regarding this Privacy Policy or the processing of your personal information, please contact us through the contact details available on our website.

2. Information We Collect

Depending on how you use our website and services, we may collect:

Your name, email address and telephone number.
Country of residence and preferred contact method.
Property preferences, investment objectives, budget and location requirements that you voluntarily provide.
Information contained in enquiries, contact forms, emails or WhatsApp conversations.
Information relating to properties or services you are interested in.
Website usage information, including IP address, browser type, device type, pages visited and interaction with our website.
Information collected through cookies, Google Analytics and Meta Pixel.
Information associated with your interaction with embedded Google Maps.
Any other information you voluntarily provide to us.

We aim to collect only information that is relevant and reasonably necessary for the purpose for which it is processed.

3. How We Use Your Information

We may use your information to:

Respond to enquiries and requests.
Contact you regarding properties, investment opportunities and CH2GE services.
Understand your property, investment, relocation or retirement requirements.
Arrange consultations, property viewings and meetings.
Assist with property acquisition and related services.
Coordinate renovation, design, furnishing and property management.
Provide rental and asset-management services.
Improve our website and services.
Analyse website traffic and visitor behaviour.
Measure and improve the effectiveness of our marketing.
Send relevant marketing communications where permitted.
Protect the security of our website and business.
Comply with applicable legal obligations.

We do not use your personal information for purposes that are incompatible with the purpose for which it was collected.

4. Contact Forms

When you submit a contact or enquiry form on our website, we may collect the information you provide, such as your name, email address, telephone number and message.

We use this information to respond to your enquiry and, where appropriate, provide information about CH2GE services or relevant property opportunities.

Please do not submit sensitive personal information through our website contact forms unless it is specifically requested and necessary.

5. WhatsApp

CH2GE may provide a WhatsApp contact option so that visitors can communicate directly with us.

When you choose to contact CH2GE through WhatsApp, your communication is processed through WhatsApp/Meta's services and is subject to their applicable terms and privacy policies.

We may retain information contained in WhatsApp communications where it is necessary to respond to your enquiry, provide services or maintain a business relationship.

You are not required to use WhatsApp to contact CH2GE. You may use the alternative contact methods provided on our website.

6. Google Analytics

CH2GE uses Google Analytics to understand how visitors use our website and to improve its performance and user experience.

Google Analytics may collect information such as:

Device and browser information.
Approximate geographic location.
Website usage and interaction information.
Session statistics.
Cookie identifiers and similar information.

Google states that Google Analytics uses first-party cookies, including the _ga cookie, to distinguish users and sessions.

We use Analytics for statistical and website-improvement purposes. We do not intentionally send directly identifying information such as your name, email address or telephone number to Google Analytics.

Google also provides controls allowing website operators to limit or disable certain Analytics data collection and advertising features.

For more information, please review Google's applicable privacy documentation.

7. Meta Pixel

CH2GE uses the Meta Pixel to understand website activity, measure the effectiveness of advertising campaigns and, where applicable, help us show relevant CH2GE advertising to people who have interacted with our website.

The Meta Pixel may use cookies or similar technologies to collect information about website visits and interactions.

Depending on your browser and privacy settings, information collected through the Meta Pixel may be associated with information held by Meta.

We do not use the Meta Pixel to intentionally collect sensitive personal information.

Where required by applicable law, non-essential Meta Pixel processing will be subject to your consent.

8. Google Maps

Our website may use Google Maps to display property locations, our business location or geographic information relevant to our services.

When you interact with an embedded Google Map, Google may process information about your device, browser and interaction with the map. Google may also process location-related information depending on your settings and how you use its services.

Your use of Google Maps may therefore be subject to Google's Privacy Policy and applicable Google Maps terms.

9. Cookies

CH2GE uses cookies and similar technologies to operate and improve the website.

These may include:

Essential cookies
Required for website functionality, security and basic operation.

Analytics cookies
Used by services such as Google Analytics to understand website traffic and visitor behaviour.

Marketing cookies and pixels
Used by services such as Meta Pixel to measure advertising performance and, where applicable, support relevant advertising.

Third-party cookies
Certain services embedded into our website, such as Google Maps or WhatsApp-related functionality, may involve technologies controlled by third parties.

Where required by applicable law, we will request your consent before placing non-essential cookies or tracking technologies.

You may also control cookies through your browser settings. Disabling certain cookies may affect some website functionality.

10. Consent and Withdrawal

Where processing is based on your consent, we will seek consent in a clear and understandable manner.

You may withdraw your consent at any time where the processing is based on consent.

Withdrawal of consent does not affect the lawfulness of processing that took place before the withdrawal.

Under applicable Georgian data-protection law, where consent is withdrawn, processing based on that consent should cease and the relevant data should be deleted or destroyed unless a legal exception applies.

11. Sharing Your Information

CH2GE does not sell your personal information.

Where reasonably necessary to provide our services, we may share relevant information with trusted third parties, including:

Property developers and property owners.
Lawyers and notaries.
Real estate professionals.
Architects, designers and contractors.
Property managers and maintenance providers.
Rental and booking platforms.
IT, hosting and website providers.
Google and Meta, where their services are used on our website.
Professional advisers and other service providers assisting us.

We seek to limit information shared with third parties to what is reasonably necessary for the relevant purpose.

12. International Data Transfers

Because CH2GE works with international clients and uses international technology providers, your information may be processed or stored outside Georgia.

Third-party providers such as Google, Meta, WhatsApp and other technology providers may process information in different countries in accordance with their own terms and privacy policies.

Where applicable, CH2GE will take reasonable measures to ensure that international transfers and processing are carried out in accordance with applicable data-protection requirements.

13. Data Retention

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected.

This may include retaining information for:

Responding to enquiries.
Providing contracted services.
Maintaining business records.
Managing ongoing client relationships.
Resolving disputes.
Meeting legal, accounting or regulatory requirements.

When information is no longer required, we may delete, securely destroy or anonymise it where appropriate.

14. Data Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

15. Your Rights

Subject to applicable law, you may have the right to:

Request access to your personal information.
Request correction of inaccurate or incomplete information.
Request deletion of personal information where legally applicable.
Object to certain processing.
Request restriction of certain processing.
Withdraw consent where processing is based on consent.
Receive information about how your personal information is processed.
Exercise other rights provided by applicable data-protection legislation.

To exercise your rights, please contact CH2GE through the contact details available on our website.

We may need to verify your identity before processing certain requests.

16. Third-Party Websites

Our website may contain links to third-party websites and services, including developers, property platforms, social-media platforms, WhatsApp, Google Maps and other external services.

CH2GE is not responsible for the privacy practices, security or content of third-party websites.

We recommend reviewing the privacy policy of any third-party service before providing personal information.

17. Marketing Communications

If you choose to receive communications from CH2GE, we may contact you regarding:

Real estate investment opportunities.
Properties for sale.
Rental opportunities.
Property management services.
Georgia real estate market information.
Relocation and retirement opportunities.
CH2GE experiences and tours.
Company news and services.

You may unsubscribe from marketing communications at any time.

18. Children's Privacy

Our website and services are not directed toward children.

We do not knowingly collect personal information from children through our website.

19. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements or business practices.

The latest version will always be published on this page with the date of the most recent update.

20. Contact

If you have questions about this Privacy Policy, your personal information or your privacy rights, please contact CH2GE through the contact information available on ch2ge.com.

CH2GE
Georgia

Website: ch2ge.com

Your privacy matters to us. Our goal is to make your journey with CH2GE transparent, secure and trustworthy — from your first enquiry to long-term property ownership and management.